On 27-29 June 2017, 23 employees of 18 water supply and sewage service operators underwent training in the field of human resources management.

The training session was organised under the ‘National Program for capacity building of operators in the field of water supply and sewage’ by the Institute of Continuous Training in Water Supply and Sewage sector (IFCAC) attached to the Technical University of Moldova (TUM). The Programme gives qualified and efficient support to enterprises providing water supply and sewage services, which are members of Moldova Apa-Canal Association (AMAC) and receive support from German Development Cooperation through GIZ as part of the ‘Modernization of Local Public Services in the Republic of Moldova’ (MLPS) project.

Sergiu Calus, Director of IFCAC: ‘The 12th module from the trainings’ session for water supply and sewage service operators is about human resources management. Three groups of participants will take part in it: two of Romanian speakers and one of Russian speakers. During the three days of training, you will find out more about everything related to human resources, which is a very important element in the activity of organisations in general, and of those providing water supply and sewage services in particular’.

Alexandr Muravschi, MLPS/GIZ National Leading Policy Advisor in Policy Coordination on Regional Development: ‘One of the key areas of MLPS project is providing quality water supply and sewage services to the citizens of the Republic for Moldova. Water supply and sewage services not only involve some technical procedure, but also capacity building of operators in the field in terms of expertise and skills, for them to be able to provide quality and efficient services’.

Svetlana Dron, staff office, Municipal Enterprise ‘Apa – Canal’ Ungheni: ‘The information presented was a useful one. We leave from this training having the goal to use the knowledge we acquired during the session in our workplaces in the future’.

Zinaida Gorgos–Lica, legal consultant, J.S. Regional Operator Apa-Canal Hincesti: ‘I was very impressed by the professionalism of the trainers, experienced specialists in the field who helped me deepen my knowledge in this respect. Also, the organisation of event was at a very good level’.

Among the subjects discussed during the three days of session were the following: legal framework of human resources management, collective agreement and collective labour agreement, safety and health at work, recruitment and selection of human resources, strategic planning of human resources and information on the material and carrier compensation for interns, analysis of tasks, defining the jobs and job description.

The project ‘Modernization of Local Public Services in the Republic of Moldova’ (MLPS) is implemented by the German Development Cooperation through GIZ and is financially supported by the German Ministry of Economic Cooperation and Development (BMZ), the Swedish Government, the Romanian Government, the European Union and the Swiss Agency for Development and Cooperation (SDC).